Effective: June 29, 2026Last updated: June 29, 2026
You can request deletion of your Wrati account and the personal data associated with it. Account deletion is permanent and cannot be undone. Wrati operates the Wrati dating application and associated services.
1. How to delete your account
Deletion is confirmed from inside your Wrati account so we can verify that you own it. You can do it in the app or on this website — you do not need to reinstall the app.
In the Wrati app
1
Open Profile
Tap your profile tab at the bottom of the app.
2
Tap Settings
Open Settings from the top of your profile.
3
Tap Delete Account
Review what will be deleted, then confirm permanent deletion.
On the website
1
Sign in to Wrati
Use the email address or mobile number linked to your account.
2
Open Settings → Other
Scroll to the Other section.
3
Select Delete Account
Review the deletion scope and retention exceptions, then confirm.
Not signed in? “Delete my account” takes you through sign-in on the way to Settings.
Removing the Wrati app from your phone does not delete your account. Deletion must be confirmed from inside your account using one of the routes above.
2. What happens when you delete
This is a permanent deletion, not a temporary deactivation or freeze. Once the process completes it cannot be reversed and you will not be able to sign in to the account again.
Removed immediately
Your profile leaves discovery and matching, and other members can no longer find or interact with it.
Signed out everywhere
All active sessions are revoked and the account can no longer be used.
Data deletion begins
Your account is marked for permanent deletion and removal of your personal data starts across our systems.
Within 30 days
Permanent deletion of personal data is initiated within 30 days after account deletion, subject to the exceptions in section 4.
3. Deletion scope
The following account data is deleted:
Account and account profileProfile information and photosPreferences and settingsMatches, likes and social activityMessages and communicationsLocation and usage information
Messages, location and usage information are deleted subject to technical and lawful retention requirements. Other personal data associated with the account is deleted unless it must be retained by law or for a permitted security or safety purpose.
4. Retention exceptions
When you delete your account, we initiate permanent deletion of your personal data within 30 days, subject to the exceptions below.
When we retain data longer
We may retain certain data beyond account deletion if required by law (e.g., financial records for 7 years under the Income Tax Act), to resolve open disputes or enforce our Terms, or if you have been banned for safety violations (to prevent re-registration). In such cases, only the minimum data necessary is retained.
Anonymised & aggregated data
After deletion, we may retain anonymised, non-identifiable data derived from your usage (e.g., aggregate match statistics) indefinitely for research and product improvement. This data cannot be linked back to you.
Your conversations
Messages you sent may remain visible to the person you sent them to, and we cannot remove information another member has already saved independently. Conversation data associated with your account that is eligible for deletion is handled according to our deletion and retention practices.
Retained information is not used to restore your deleted profile or for ordinary personalisation. See the Privacy Policy for full details.
5. Paid memberships
Deleting your account does not automatically cancel an active subscription. Cancel it first under Settings → Subscription, while you can still reach your purchase details.
Need help with cancellation or billing? Contact us.
6. Can’t access your account?
If you can still sign in on any device or in a browser, use the steps in section 1. If you cannot sign in at all — for example you no longer have access to the registered email address or mobile number — contact us and ask for your account to be deleted.
Email gm@wrati.com for privacy and deletion requests, or gm@wrati.com for general support. Deletion requests are fulfilled within 30 days.
We will need to verify that you are the account owner before processing the request. We never delete an account on the strength of an email address alone, because that would let anyone close somebody else’s account.
You can also raise the request through our Contact or Grievance channels.
