Wrati · Your data
Privacy Rights Centre
1. Rights you can exercise right now
Each of these is built and works today. You do not need to contact anyone — sign in and use the control.
Delete your account and data
Deleting your account removes your profile from Wrati immediately. Your record is then held for a limited period before being permanently purged, along with the data linked to it. In the app: Profile → Settings → Delete Account.
Correct your information
Your profile details, photos, preferences and intentions can be edited directly at any time. Changes take effect immediately.
Manage your privacy settings
Control who can message you, whether read receipts and your typing indicator are shared, whether your online status is visible, and whether your messages can be forwarded.
Withdraw marketing consent
Turn off promotional email at any time, from your settings or the unsubscribe link in any marketing message. Payment receipts and security notices are not marketing and continue.
2. Rights handled by a person
These are not self-service yet. They still work — a person handles them — and the contacts in section 4 reach that person directly.
Request a copy of your data
A self-service export is not yet available. Until it is, request a copy of your personal data through the contacts below and it will be assembled manually.
Backend requirement: a data-export service that assembles account, profile, communication metadata and safety records into a portable file, with authenticated, expiring delivery.
Appeal a moderation decision
There is no self-service appeals flow yet. If a decision has affected your account and you believe it was wrong, raise it through the grievance route and a person will review it.
Backend requirement: an appeals record linked to the moderation decision, with reviewer assignment, outcome and an audit trail.
Raise a privacy complaint
If you are unhappy with how your data has been handled, complain directly to our Grievance Officer or Nodal Officer. We respond within 72 hours.
Data portability
Receive your data in a structured, machine-readable format. Handled together with the copy-of-data request above.
3. What to expect
We verify it is you
Timelines
What may be retained
Escalation
Not legal advice
4. How to reach a person
For anything marked By request or Planned, these contacts reach a human being.
Grievance Officer
Available 10:00 – 14:00 IST, daily
Nodal Officer
Statutory nodal contact for lawful requests