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We are dedicated to providing a secure, respectful environment. If you experience issues, harassments, or privacy concerns, file a formal ticket below.
In compliance with Rule 3(2) of the Indian Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, Wrati has appointed a dedicated Grievance Officer to review, acknowledge, and resolve disputes or complaints.
Mindware
S4 Pankaj Plaza, Plot Number 7
Pocket 7, Sector 12, Dwarka
New Delhi 110078
India
Submission & Acknowledgment: On submitting the form, you will receive a unique ticket reference ID. Our officer will acknowledge receipt of the grievance within 24 hours.
Investigation: The trust and safety team will cross-examine log files, offending reports, profile database records, and screenshots submitted.
Resolution: The findings and subsequent disciplinary actions (suspension, ban, or warning) will be communicated to you within 15 days as mandated by rule timelines.
I solemnly declare and affirm that the particulars stated in this grievance are true, correct, and complete to the best of my knowledge, and that I submit this in good faith under applicable laws.