Grievance Redressal

We are dedicated to providing a secure, respectful environment. If you experience issues, harassments, or privacy concerns, file a formal ticket below.

Compliance Framework

Grievance Redressal Officer

In compliance with Rule 3(2) of the Indian Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, Wrati has appointed a dedicated Grievance Officer to review, acknowledge, and resolve disputes or complaints.

Designated Officer

Compliance & Trust Officer

Direct Email Address

gm@wrati.com

Please include ticket references if generated below.

Mailing Address

gm@wrati.com

Resolution Protocol

Submission & Acknowledgment: On submitting the form, you will receive a unique ticket reference ID. Our officer will acknowledge receipt of the grievance within 24 hours.

Investigation: The trust and safety team will cross-examine log files, offending reports, profile database records, and screenshots submitted.

Resolution: The findings and subsequent disciplinary actions (suspension, ban, or warning) will be communicated to you within 15 days as mandated by rule timelines.

Lodge Official Complaint

Petitioner's Full Name *

Email Address *

Phone Number

Offending Account / Wrati Username

Grievance Category *

Detailed Statement *

Attach Supporting Screenshot / Evidence

Click or drag files to uploadPNG, JPG, or PDF (Max 10MB)

Verify You're Human *

3 + 4 = ?

I solemnly declare and affirm that the particulars stated in this grievance are true, correct, and complete to the best of my knowledge, and that I submit this in good faith under applicable laws.